Yes! You have 14 days from the day you received your order to return or exchange your product(s). Email us at firstname.lastname@example.org with your order number and “return” or ‘’exchange’’ in the subject line and we will help you with your request.Please note that product(s) not in the original condition or with clear signs of usage will not be accepted for a return or exchange by Ameos.
You will be responsible for paying your own return label for a product you wish to exchange or return.In case of an exchange, the requested exchange product will ship for free by Ameos to:
If you are outside of these areas, shipping fees will apply for the exchanged product.
Please note that product(s) not in the original condition or with clear signs of usage will not be accepted for an exchange or return by Ameos.
Unfortunately we are not able to cancel orders after they’ve been placed as they immediately enter our system. If you have ordered a product you do not want, please get in touch with us directly at email@example.com to request a return or an exchange.
Please note, Ameos reserves the right to deduct the refundable amount if the product(s) in the original packaging is missing, damaged or showing signs of use.
We accept MasterCard, PayPal, Klarna, Apple Pay, Visa, Shop Pay, Amex and Maestro.All payment options available for each country are displayed at checkout when you have selected your shipping country.
Products shipped within the EU are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.
Non-EU countries may be subject to VAT and customs duties on top of the sales price once the package reaches its destination. You will be responsible for payment of such import duties and taxes.
Ameos is not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency. If an international package is refused, Ameos has the right to deduct the return shipping cost from the original refund amount.If you have any further questions regarding VAT and customer duties, please contact your local customs office for more information.
Products that are returned and purchased during a sale, using a discount code, or through our Archive Sale can be refunded only in the form of a gift card (store credit) but not refunded on the original payment method..
The return policy for sale products applies to any product bought with a temporarily reduced price. Including our Flash Sale, Seasonal Sales and with discount codes sent via email - or through our Archive Sale. Solely products bought with first-time customer discount codes are eligible for full refund on the original payment methodPlease note that product(s) not in the original condition or with clear signs of usage will not be accepted for a return by Ameos.
Yes! Products bought during our sales or Archive Sale can be exchanged. Please note that in the case you wish to exchange for a product at a higher price, you will have to pay the difference. Return labels are at your own cost, however, exchanged products will ship for free by Ameos to:
If you are outside of these areas, shipping fees will apply for the exchanged product.Please note that product(s) not in the original condition or with clear signs of usage will not be accepted for exchange by Ameos.
All of our frames are made of premium biodegradable acetate, an eco-friendly material known for its strength and flexibility. We carefully select lenses and only work with Italian CR-39 or nylon lenses with an anti-scratch coating for maximum durability and colorful vision.
Yes! All of our eyewear has 100% protection from UVA and UVB rays.
Yes, you can bring your sunglasses to your local optician and they will be able to switch the lenses for your prescription.
All of our models can be worn and expressed by everyone.